Contact Zombie Couple Video AI

Email support@zombiecouplevideoai.org with your account email, order reference or video task ID, and a short description of the issue. An error screenshot can help. Never send passwords, API keys or card numbers.

Generation or upload problems

Check My videos for the task status. Technical generation failures return reserved credits automatically. For an upload problem, check that each photo is JPG, PNG or WebP and no larger than 10 MB. Contact us if the issue persists.

Purchases and privacy

For missing credits, include the Stripe receipt or order reference and use the same account used at checkout. Do not pay again to refresh your balance. For deletion requests, identify the account or task to help us locate your data.

Read our Refund Policy, Privacy Policy and Terms of Service.